Frequently Asked Questions
Everything you need to know about shopping at Glass Polish Shop.
What is the typical shipping timeframe for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on your location.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
Glass Polish Shop is committed to ethical fashion. We work closely with our manufacturers to ensure high-quality materials and fair labor practices across our entire supply chain.